Nothing that doesn’t naturally occur in the plant. We are committed to never using any additives fillers, or cutting agents in our formulations.

A fully charged New Normal vape battery will last roughly 220 puffs, which is equivalent to nearly a full gram pod.

Pods: Keep your pods at room temperature. We highly recommend that you do NOT leave your device in your vehicle. Batteries: Don’t leave on the charger overnight, only needs 45 min to fully charge.

We offer our customers a lifetime warranty on all of our devices. This offer extends to our limited edition devices as well. If you purchased a standard device kit and need to file a claim, we will provide you with the upgraded device.

If you experience any issues with your pod or device, we are here to help! Please contact us directly at If you need to file a warranty claim, please use the form located within the ‘File a Warranty Claim’ tab and a member from our team will assist you.

If you are a licensed retailer or distributor, we’d love to chat with you more about strategic partnerships. You can contact us directly through this form.